Company Background

IGS are a Gas Safe registered company which covers the South West of England. All of our operatives both domestic and non domestic are ACS qualified assuring you of both excellence and peace of mind.  Our Gas division has a wealth of experience covering all aspects of the industry from installations to fault finding, to planned and reactive maintenance.

The company’s aim is to achieve excellence and innovation in its projects, in customer care and the development of its staff. Dedicated teams, including carefully selected suppliers, ensure continuity of our work and close communication with clients.

Our Operatives

The company’s success is due to an excellent quality of service provided by a skilled enthusiastic  workforce and dynamic management, with many years experience through all aspects of the heating, installation and maintenance industry.

All IGS Operatives are industry qualified to the highest standards allowing them to carry out their required duties in a professional and courteous manner.

All operatives are in company uniform with security identification cards, mobile phones and have equipped vehicles with Van Stock, giving us efficient and immediate response for our clients.  The company employs and maintains its own work force providing clients with well trained and disciplined operatives. All IGS Operatives are trained to carry out their duties professionally and are totally committed to providing the best customer service at all times.

Sectors

An extensive range of works is undertaken for public, commercial, retail, insurance and housing  sector clients. People are the core of our business and quality of training in both skills and client service is paramount.

Customer Service

IGS Property Solutions Ltd are totally committed to providing the best customer service at all times. We recognise our customers need for a professional, fast and efficient service which is something that IGS prides itself on being able to deliver.

Customer Care plays a crucial role in ensuring you have an excellent customer experience.

We measure your customer experience against five important criteria:

  • Our customers TRUST us
  • Our customers know that we CARE
  • Our customers see that we are COMMITTED to doing what we say
  • Our customers view us as PROFESSIONAL in everything we do
  • Our customers see our service is PERSONAL to them and they feel valued as a result

Health & Safety

We have an excellent training record together with a robust and constantly updated Health and Safety policy and are the holders of many ROSPA safety awards.

IGS Property Solutions Ltd abides by all Health & Safety Regulations and employs an external safety consultant to administer and review all our Health & Safety procedures.